Herbalmax is confident about the product and we offer you a 100% money back guarantee if you are not satisfied. If you feel Herbalmax is not working for you, all you need to do is return the unused and unopened box along with the details of the purchase. If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order
Please follow the following instructions in order for us to process your return in a seamless manner.
• Please ensure you inform us about the return along with the reason for return. You need to fill in the refund page here in order for us to be able to make the refund.
• H HEALTHCARE is not responsible for any delay in delivery from your end. Ensure you use a reliable courier service to send the product back to us. Always provide us with the shipment details via email.
• Please note: the boxes need to be packed in order for you to avail of a refund service. Opened or tampered boxes are not liable for return or refund.
• It is essential for you to ensure the product is not damaged during courier. Damaged boxes will not be refunded or taken back.
• Do not forget to mention your complete billing address, name and contact number on the label while returning the product.
• The product has to be returned in the original box, with the label intact in order to return the product.
Address: B-71,72, New Palam Viahr phase -3,Gurugram -122017
• You can
get in touch with our customer service agents in case you need further
assistance
Herbalmax will only accept products that are returned
unopened. Any returned product that comes in with an open seal, improper
handling or damaged/torn out boxes, missing labels or instructions will not be
accepted for returns and will be sent back to the buyer.
Herbalmax reserves the right to deny any customer a refund or exchange of products.
Herbalmax reserves its rights to cancel orders due to limitations on quantities of products available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department. Herbalmax will get in touch with customers who might face any of the above mentioned problems. In case the amount has been deducted from a credit card, the mentioned amount will be refunded.
Call our customer care 8878268888 and request for a return number.
Please feel free to call us for any queries or suggestions - we love to hear from you.